How do I manage contact preferences?
Emails which are critical to the delivery of your insurance, such as renewal notifications, account payment reminders, password change confirmations or policy documents, are automatically emailed to your registered contact email address.
There are other emails which, while useful, are not critical to the delivery of your insurance such as:
- Confirming when you have updated a new, renewal or amendment quote without buying it.
- Reminders that the renewal date provided for a quote you have previously produced is approaching
- General marketing notifications.
You can use the 'Contact Preferences' facility to manage which non-critical emails are sent to you. How you manage these preferences will vary based on whether you are acting as an an Authorised Manager for anyone else.
1) If you are not an Authorised Manager for anyone else.
- Sign in to Visicover as normal and select 'My Account' from the main menu
- Select 'My Contact Preferences'.
- In the 'User' section,
- Tick or untick individual quote information emails which you do or don't want to receive, or
- Click 'Don't Receive Optional Emails' or 'Receive Optional Emails' to opt in or out of receiving any quote information emails.
- In the 'Customer' section,
- Tick or untick individual quote reminder or marketing emails which you do or don't want to receive, or
- Click 'Don't Receive Optional Emails' or 'Receive Optional Emails' to opt in or out of receiving any quote reminder or marketing emails.
- When you have set your preferences click 'Save' to confirm return to 'My Account'.
2) If you are an Authorised Manager for anyone else.
- Sign in to Visicover as normal and select 'My Account' from the main menu.
a) To manage your own quote information emails
- Select 'My Contact Preferences'.
- In the 'User' section,
- Tick or untick individual quote information emails which you do or don't want to receive, or
- Click 'Don't Receive Optional Emails' or 'Receive Optional Emails' to opt in or out of receiving any quote information emails.
- When you have set your preferences click 'Save' to confirm return to 'My Account'.
- Note you cannot manage quote reminder or marketing emails from this page if you are an account manager for anybody else.
b) To manage quote reminder or marketing emails for yourself or any of the other accounts you manage.
- Select which 'Customer Account' you wish to update from the list displayed.
- Select 'Manage Customer Contact Preferences'
- In the 'Customer' section,
- Tick or untick individual quote reminder or marketing emails which you do or don't want to be received, or
- Click 'Don't Receive Optional Emails' or 'Receive Optional Emails' to opt in or out of receiving any quote reminder or marketing emails emails.
- When you have set the required preferences click 'Save' to confirm return to 'My Account'.
- Note you cannot manage your own quote information emails from this page if you are an account manager for anybody else
