How can I add a stored payment card?

When you buy or make a change to a policy you are given the option to add a debit or credit card via the payment screen to use for future insurance premium payments. However, you can also add a payment card for future use as follows:

• Sign in to Visicover as normal and select 'My Account' from the main menu
• Select 'Manage Payment Cards' and then click 'Add Card'
• Enter the card details and billing address, then click 'Save'
• Depending on your card provider, you may then be required to go through a card authorisation process.

If you are not paying by instalments or have no future instalments to pay, you will be returned to a screen where you will see the new card listed. However, if you have a policy with future instalments to pay, you will instead be given the option to nominate that the new card is used first when we attempt to collect such instalments. The process to do this is as follows:

• Select ‘OK’ in the pop up window which asks if you want to move any existing instalment plans to the new card
• A list will appear of any of your existing policies which have future instalments. Tick the ‘Yes / No’ box to nominate the selected card as the first card from which we should attempt to make future payment collections for that policy
• When you have ticked the required policies, click ‘Save’ to commit the changes