How do I change the selected payment card for a policy?

You can change the selected card for a given policy as follows:

• Sign in to Visicover as normal and select 'My Account' from the main menu
• Select 'Manage Payment Options' to view your card payment details
• Select the card currently being used for instalment payments to see details of any linked instalment plans
• Select the instalment plan that you wish to pay using a different card
• Select the card that you wish to use from the drop-down list
• Click 'Save' to commit the change
• Check that the plan has been reallocated to the required card by selecting that card, at which point the instalment plan will be displayed

Important - While you can specify a preferred card to be used, if we are unable to make a collection on its due date using that card, we may attempt to collect using another saved card if available.

Related FAQs

• How can I add a payment card?
• How can I delete a saved payment card?
• How can I change my payment card expiry date?
• How can I pay the outstanding balance on my policy?