How do I change my contact email?

Your contact email is used to send you important information about your insurance such as your policy documents and renewal notifications. It is therefore important that you monitor this email and ensure that you keep it current.

While your contact email can be the same as your log in email, you can opt to use a different email address for each.

You can update your contact email address as follows:

  • Log in to Visicover
  • Select 'My Account' from the main menu
  • Click 'Manage Customer Details'
  • Change your email address
  • Click 'Confirm' to commit the changes or 'Cancel' to exit without saving

We will send an email confirming the change to both your old and new email addresses.

Important - While changing the contact email will change the address we use to send you policy information, it does not change the email address you use to log in. For information on how to update your login email, click here.

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