What do I do if I forget my password?
You can review or update most aspects of your insurance via our website at any time. To do so you must first log in using your registered email address and password. If you have forgotten your password you can reset it is as follows:
- Click the 'Forgotten your password' link below the login box on the Visicover home page.
- Enter the email address that you normally use to login, then click ‘Email password reset request’. If you cannot remember your log in email address, contact us at email@example.com.
- You will receive a 'password reset email' so open this and click the link it contains.
- You will be redirected to our website where you can create a new password.
Important: Do not share your login information with anyone or they will have all your privileges and will be able to view or change your cover or details. You remain responsible for their actions, and we cannot accept any responsibility for any changes they make with or without your authority.