Making A Claim

Aircraft Insurance

Should you wish to report a new aircraft insurance claim, please either call our 24 hour claims line, details of which can be found in the Policy Schedule or  Aircraft Certificate which were emailed to you when you bought, amended or renewed your policy. If you are unable to find these documents, details on how to download copies can be found Here.

Alternatively, you can notify a claim by emailing your name, policy number and brief incident details to claims.av.uk@visicover.com.

Please note, the hotline number and email address, is for emergency claim notification only. The claims specialists who manage it will be not be able to address queries regarding any other aspect of your cover, so such queries should be emailed to enquiries.av.uk@visicover.com.

Important – Do not make any admission of liability following a claim without first receiving written authorisation from the Insurer to do so.

Boat Insurance

Should you wish to report a new boat insurance claim, please call our 24-hour claims line, details of which can be found in your Policy Schedule, which were emailed to you when you bought, amended or renewed your policy. If you are unable to find these documents, details on how to download copies can be found Here.

Alternatively, you can notify a claim by emailing your name, policy number and brief incident details to claims.ma.uk@visicover.com

Please note, this hotline number and email address, is for emergency claim notification only. The claims specialists who manage it will not be able to address queries regarding any other aspect of your cover, so such queries should be emailed to enquiries.ma.uk@visicover.com.

Important – Do not make any admission of liability following a claim without first receiving written authorisation from the Insurer to do so.